- Replacement Policy:If the customer finds any discrepancies between the delivered product and the customization details provided or if there are any defects or damages that occurred during shipping, they can request a replacement within the 24-hour window.
- Verification: The company may request the customer to provide evidence, such as screenshots from the video recording or images of the product, to validate the claim.
- Refunds: We offer refunds on eligible purchases within 24-hour after order will recieve. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received. Refunds will be issued to the original payment method used for the purchase.
- Cancellations: You may cancel your order within same day of placing it, provided it has not already been shipped. Once your order has been processed for shipping, it cannot be canceled. To request a cancellation, please contact our customer support team with your order details.
- Return Process: To initiate a return or request a refund, please contact our customer support team with your order information. We will provide you with instructions on how to return the item. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.
- Refund Processing Time: Refunds will be processed within 3-5 business days upon receipt and inspection of the returned item. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.
- Exclusions: Certain items, such as personalized or customized products, may not be eligible for refunds unless they are defective or damaged upon arrival. Please refer to the product description or contact our customer support team for clarification before making your purchase.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as soon as possible.
- Policy Updates: We reserve the right to modify or update our refund and cancellation policy at any time. Any changes will be effective immediately upon posting on this page.
By making a purchase on our website, you agree to abide by our refund and cancellation policy.
For further inquiries regarding refunds or cancellations, please contact our customer support team at info@printcover.in
Last Updated: 27/03/2024